- Sat Jul 02, 2016 2:52 pm
#60035
Actually Jeff there's a bit more to this than I first posted up . . . The whole sorry tale is that in April I fell into temptation (forgive me Sally, Mother of our children for I have sinned and spent some of our savings on a new bike I didn't need!) and chopped in my maroon Classic 500 (which appeared in an article in Real Classic 140) for a brand spanking new Conti GT. Only it was veritably an crocka crap. It vibrated like a hammer drill (MotoGB's comment 'Oh they all do that, Sir') and started using oil just after the first 300m service. And what a lot of oil it used - about 250cc for 50 miles!! So at 900 miles I took it back to RE Stafford Dealer Jones and Alcock on Monday (where I'd bought it) and Jim Wilson contacted MotoGB who said it would take 12 weeks to get the spare parts and repair it under warranty (tossers). They should have gone to Hitchcocks!
Now that we have the Consumer Rights Act and seeing that I have booked a five day m'cycle tour with my mate Al when he comes back from Oz on 19th July and I need a m'cycle fit for purpose, Jim Wilson very kindly cut me a deal in which I now have a brand new Marsh Grey B5 Bullet but with suffered an unfortunate 'teething problem' as detailed in my first post.
As related at the start of this thread, Jim had it fixed by mid-afternoon and when I arrived to collect my new B5 for the second time that day, he was on the 'phone to MotoGB. As well as asking him to take a snap of the outside of a faulty relay, Jim also told me that he had asked MotoGB for the dims for the bore/piston size of the 535 so he could check the engine on my ex-Conti to determine the reason for the excessive oil consumption. MotoGB's response was that they don't have any specs for the 535 engine! Err, I might have mentioned this before but MotoGB are TOSSERS.
In all this Jim Wilson has bent over backwards to help me and I know he has lost not a little cash on sorting out my problems - the Conti is now, of course, secondhand. He is a true enthusiast Royal Enfield dealer, just like our hosts, without both of whom it would be impossible for us to run this horrid/lovely machines! I now have a much greater understanding of MotoGB's woeful lack of product knowledge, unprofessionalism and absence of support to their dealers (did I mention MotoGB are tossers?). In the middle of all this, the Sales Dept happened to ring Jim to see if they could get him to push some of the slower moving models - just lets say I wouldn't have liked to have been the poor unfortunate the other end of the dog and bone who copped Jim's response!
I'm now thinking perhaps I should have bought a 400 Duke scrambler or the new SWM single . . . . no, on second thoughts, now my new B5 is working properly it is rather lovely!!
Now that we have the Consumer Rights Act and seeing that I have booked a five day m'cycle tour with my mate Al when he comes back from Oz on 19th July and I need a m'cycle fit for purpose, Jim Wilson very kindly cut me a deal in which I now have a brand new Marsh Grey B5 Bullet but with suffered an unfortunate 'teething problem' as detailed in my first post.
As related at the start of this thread, Jim had it fixed by mid-afternoon and when I arrived to collect my new B5 for the second time that day, he was on the 'phone to MotoGB. As well as asking him to take a snap of the outside of a faulty relay, Jim also told me that he had asked MotoGB for the dims for the bore/piston size of the 535 so he could check the engine on my ex-Conti to determine the reason for the excessive oil consumption. MotoGB's response was that they don't have any specs for the 535 engine! Err, I might have mentioned this before but MotoGB are TOSSERS.
In all this Jim Wilson has bent over backwards to help me and I know he has lost not a little cash on sorting out my problems - the Conti is now, of course, secondhand. He is a true enthusiast Royal Enfield dealer, just like our hosts, without both of whom it would be impossible for us to run this horrid/lovely machines! I now have a much greater understanding of MotoGB's woeful lack of product knowledge, unprofessionalism and absence of support to their dealers (did I mention MotoGB are tossers?). In the middle of all this, the Sales Dept happened to ring Jim to see if they could get him to push some of the slower moving models - just lets say I wouldn't have liked to have been the poor unfortunate the other end of the dog and bone who copped Jim's response!
I'm now thinking perhaps I should have bought a 400 Duke scrambler or the new SWM single . . . . no, on second thoughts, now my new B5 is working properly it is rather lovely!!