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Dealer has sold there dem/test bike.
Posted: Thu Jun 27, 2019 12:22 pm
by Jamesy
A dealer in the West of Scotland has informed me they sold their only Interceptor 650 dem. bike and don't know when another one will be available.Absolutely pathetic I think.Selling a dem bike knowing they are selling well with a 6 week waiting list.I wouldn't have thought Royal Enfield would be impressed.
Re: Dealer has sold there dem/test bike.
Posted: Thu Jun 27, 2019 4:38 pm
by stinkwheel
From the dealers point of view, if you are selling bikes on pre-order faster than you can be supplied with them, there is no need for a demonstrator.
Re: Dealer has sold there dem/test bike.
Posted: Thu Jun 27, 2019 7:19 pm
by Jamesy
From the customers point of view a test ride should always be available on a brand new bike that's selling well.Clearly here the dealer isn't that bothered.Well they have lost one customer here cause I won't be buying off them.Test rides are available over at Saltire bikes in Edinburgh.
Re: Dealer has sold there dem/test bike.
Posted: Thu Jun 27, 2019 7:24 pm
by Jamesy
Just to add to that.The dealer in question said if you get your test ride over at Saltire in Edinburgh you can still buy off us.Aye right.
Re: Dealer has sold there dem/test bike.
Posted: Fri Jun 28, 2019 10:09 am
by stinkwheel
Mind you, shambolic and lacklusture customer service is what I've come to expect from motorcycle dealerships. Then once you've bought the bike it goes right downhill.
I bought a brand new bike once (an MZ). I would never do so again. Between forgetting to register it on the day I was due to collect it, through ripping me off for "dealer servicing" for 2 years and me finding the tappet inspection covers had never been removed when I started home servicing, through to them sitting on a warranty when the engine blew and doing nothing with it other than serially lying about it and leaving it to rust in their back yard for 3 months. I had to get trading standards involved in the end.
I mention this because many of the parties involved in that debacle will be present at the places you've looked. I bought it from Motocal which later merged with Alvins.
Put me off buying a new bike for life. I landed up having to buy a second bike to get around on. If I'd bought it second hand, when the engine blew I'd have spent a weekend and probably less money than a dealer servicing bunging in a new lump from the scrappy and been back on the road.