- Fri Jun 28, 2019 10:09 am
#83781
Mind you, shambolic and lacklusture customer service is what I've come to expect from motorcycle dealerships. Then once you've bought the bike it goes right downhill.
I bought a brand new bike once (an MZ). I would never do so again. Between forgetting to register it on the day I was due to collect it, through ripping me off for "dealer servicing" for 2 years and me finding the tappet inspection covers had never been removed when I started home servicing, through to them sitting on a warranty when the engine blew and doing nothing with it other than serially lying about it and leaving it to rust in their back yard for 3 months. I had to get trading standards involved in the end.
I mention this because many of the parties involved in that debacle will be present at the places you've looked. I bought it from Motocal which later merged with Alvins.
Put me off buying a new bike for life. I landed up having to buy a second bike to get around on. If I'd bought it second hand, when the engine blew I'd have spent a weekend and probably less money than a dealer servicing bunging in a new lump from the scrappy and been back on the road.